Latest visitor information

Latest visitor information

Our outdoor wildlife park is set within 35 acres of grounds on the banks of the River Thames near Pangbourne, Reading. We want to make sure you have a fun and memorable visit and would recommend that you read the information below.

2021 is going to be a fun-packed year!

It’s going to be a fantastic year – there is so much more to do and see at the Park.

What’s new:

  • The bouncing pillow is one way to let our younger visitors let off steam. Located on the Maple Walk, it is the ideal location to enjoy a cup of coffee or ice-cream whilst others are bouncing away.
  • Additional catering outlets. Our stunning Pavilion is now a Café with a wide range of fresh food and hot drinks, provided by the Honesty Group. We are also pleased to say that now measures have eased, you are able to dine both in and outside! Refreshments from the Pavilion can be enjoyed overlooking the gardens…. A perfect way to relax.
  • Finn is our new Carpathian Lynx. He is simply stunning (well – we would say that…). He arrived last November and we are hoping to find him a mate soon.
  • Scottish wildcats are now one of Britain’s rarest mammals due to multiple threats. As part of their conservation programme, we have three siblings here. It is a great opportunity to see one of these rare animals.
  • The West African Dwarf Crocodile is the world’s smallest crocodile, growing up to 1.8 metres (5.9 feet). Following a poll on Facebook, we have named ours ‘Neville’.  He is a heavily armoured crocodile, which is dark in colour on the back and sides with a yellowish belly featuring many black patches. Dwarf crocodiles are a little-known species, unlike their more studied relatives – come and discover more.
  • Hector, Honey, Willow, Sweet Pea, Beauty and Silver are our new herd of Shetland Ponies. You will find them near the railway station and they are full of fun and character.  

 

COVID-19 measures

Our COVID risk assessment was carefully conducted with the advice from Health & Safety professionals. Our booking system strictly limits numbers to ensure that social distancing can be maintained. We have over 30 hand sanitiser stations around the park, as well as signage to ask visitors to keep the 2m distance and wash hands. We also request face masks are worn inside the shop and ticket office.

Tickets

For ticket prices and information and to pre-book your ticket (which is essential now, even for members), please click here.

Opening times

Autumn opening: The park will be open until 31st October from 10am-5pm daily.

Winter opening: From 6th November – 13th February, we will be open weekends only from 10am-4pm (or dusk), excluding 25th and 26th December. The entry price will be reduced at this time.* Please note that we are closed from 1st-5th November inclusive. 

Spring opening: From Tues 15th February 2022, you will once again be able to visit us seven days a week, from 10am-5pm. Mon 14th February will be a members’ only day for existing pass holders and those looking to purchase membership.

 

* Please note that our usual attractions will be open throughout the winter, although some of our animals are less active in particularly cold weather. We reserve the right to suspend or close attractions in inclement weather or for routine and preventative maintenance.

 

Park News

Winter weekends

Winter weekends

Announcing Winter Weekends! We will be open Saturdays and Sundays only from 6 Nov through to 13 Feb (excluding 25/26 Dec). Our opening hours will be 10am-4pm (or dusk) and the entry price will be...

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Vouchers and promotions

Vouchers and promotions

If you have any vouchers like these, please do use them by 31st October, after which point they will expire. We have honoured all historic vouchers this year, but we will now start afresh from...

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Celebrating zookeepers

Celebrating zookeepers

Happy International Zookeeper Day to our dedicated team, who go the extra mile for our animals every day. Thank you for everything you do!

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